Info – REBEL Entertainment Complex

GENERAL INFO

11 Polson Street, Toronto
416 469 5655
info@rebeltoronto.com
For customer service on events ticketed via Ticketweb, please contact Ticketweb
1-888-222-6608

For customer service on events ticketed via Ticketmaster, please contact Ticketmaster
1-855-985-HELP (4357)

FREQUENTLY ASKED QUESTIONS

LOST AND FOUND

Visit our page Lost and Found

Lost and Found items can be picked up Monday-Friday 10am-6pm at 13 Polson Street, Toronto, ON, M5A1A4

DRESS CODE

Dress code is fashionable attire. We do not permit hats, athletic wear such as jerseys, shorts, track pants, baggy clothing. No bags or satchels. Management reserves all rights to refuse entry.

COAT CHECK

Coat Check is available on site for a small fee.

PROHIBITED ITEMS

Professional Cameras, DSLR’s, Video Cameras, Laptops, iPads are not permitted on site unless you have pre-approved press accreditation. Rebel can not store these devices for you and we are not able to coat check prohibited items. Water Bottles, satchels, man bags, pouches, fanny packs, weapons of any kind, Gang Colours and Gang Apparel are strictly prohibited.

Marijuana consumption and possession within the REBEL Entertainment Complex will follow the legal guidelines set out by the Canadian Federal Government. These guidelines are as follows: You must be 19 years or older to consume, patrons can carry up to the legal amount and can bring the legal amount inside the venue but can only smoke it in the designated outdoor smoking areas. Do not drive under the influence of cannabis and please consume responsibly.

MEDICATIONS

Physician-prescribed medication that is not expired and only enough for use on the day is permitted inside the venue. The label on the bottle must include the following: Your name (matching your photo ID), the name of the medication, directions to use and the date the prescription was filled. All medication will be inspected by medical staff prior to entry.

TABLE RESERVATIONS

Experience perfect sight lines from any one of our VIP tables. With breathtaking views of the city skyline, waterfront and the dramatic 65-foot stage, wherever you are is right where you want to be. Click here to book your VIP table today.

ACCESSIBILITY

Rebel Entertainment Complex is fully accessible to person(s) with disabilities. All policies on service animals and support persons are available upon request. We do provide a feedback process. The Feedback process is accessible to persons with disabilities providing, or arranging for the provisions of, accessible formats and communication supports, on request. These can be requested directly by email (info@rebeltoronto.com) or by phone (416.469.5655).

DIRECTIONS/GETTING HERE

Gardiner Expressway E to Lakeshore Blvd E. Take the Jarvis Street exit from Gardiner Expy E. Keep right to continue toward Lake Shore Blvd E. Continue on Lake Shore Blvd E and make a slight right onto Cherry Street. Turn right onto Polson Street.

PUBLIC TRANSPORTATION DIRECTIONS

Head to Front St West at Bay St East Side – Union Station 9406 (This is an accessible stop) and take bus route 114 Queens Quay East (Carlaw via Commissioners). Get off at Commissioners St at New Cherry St (East side of street). Walk South on New Cherry St to the second cross walk, which is Polson St and go right. Continue until you reach Polson Pier at the end of the street.

For up-to-date TTC information & schedules:
Call (416) 393-INFO or visit their website at www.ttc.ca

DRIVING DIRECTIONS

Take Lakeshore Blvd E to Cherry St. Make a right at Cherry St and continue over the bridge until you reach Polson St. Make a right at Polson St and continue until you reach Polson Pier at the end of the street. Take the wooden bridge at the water to get to Cabana Pool Bar.

PARKING

Parking is available on Polson Street.

WILL CALL

Rebel box office is closed except on event days. On event days, the box office opens 1 hour prior to the door opening time stated on the website and tickets. The box office closes 30 minutes after the stage time of the headlining act.

Tickets may be purchased in person at the Rebel box office on the day of events during box office hours. Tickets subject to availability.

Rebel box office management reserves the right to deny entry to patrons without valid tickets.

Patrons collecting will-call tickets from the Rebel box office must present valid ID and the credit card used to purchase the order.

CORPORATE BOOKINGS

For information on booking corporate events please visit inkvenues.com